MangoSim offers a voicemail service that handles incoming calls when the user is unavailable or busy. Download the full voicemail guide.

How to activate voicemail
Dial 091 (or *146*091#) and press call.
You will see on the screen “Voicemail activated”, the incoming calls will be redirected to your voicemail in case you cannot answer the phone.

How to deactivate voicemail
Dial 090 (or *146*090#) and press call button.
You will see on the screen “Voicemail deactivated”.

How to check the number of voicemail messages
Dial 094 (or *146*094#) and press call.
You will see on the screen “You have X new messages in your voice mailbox”.

How to listen to your voicemail messages
Dial 095 (or *146*095#) and press call. You’ll see “Wait for call” and in a few seconds your phone will ring.
Answer as you normally would and you’ll hear how many messages you have. Press 1 to listen to the messages.

During the time between the trips, you can redirect calls coming to your MangoSim number to any international number. There is no additional cost for redirection to numbers in over 120 countries.

To activate call redirection
with MangoSim in your handset, dial *146*081*00-country code-phone number#, e.g. *146*081*0044123456789#
you can now switch the phone off, all incoming calls will be redirected to the specified number.

To disable call redirection
with MangoSim in your handset, dial *146*080#.

1. Dial ‘00’ or ‘+’ followed by the country code and telephone number. Press call.
e.g. +44 20 1234 1234
UK LONDON SUBSCRIBER
e.g. 0044 20 1234 1234
UK LONDON SUBSCRIBER

2. In a few seconds your telephone will ring. Answer as you normally would.

3. You will hear a dial tone, as MangoSim connects your call.

MangoSim is compatible with Blackberry devices. You can make and receive calls as well as receive and send SMS messages.

You can also access the Internet, if you install a third party web browser, e.g. Opera or Bolt. Then enter MangoSim GPRS settings in your Blackberry by selecting Menu – Options – Advanced Options – TCP IP.
MangoSim does not support Blackberry Data Service and hence you cannot send and receive emails or use Blackberry Messenger.

MangoSim does not ‘age’. There are no maintenance fees and as long as you use the MangoSim card at least once a year, all your money will still be there.

The calling rates depend only on the country of your stay. E.g. if you stay in China, you pay nothing for incoming calls and flat per minute rate for all outgoing calls. It does not matter where you call: to China, or your home country, or anywhere else in the world.
However, there are a few destinations with additional rates. If you call from anywhere to one of these places, there is an extra rate addition to an outbound call price.

There’s special rate of €0.23 for outgoing calls to MangoSim numbers and to voicemail in the countries with free incoming calls. E.g. if you stay in Norway (where incoming calls are free), you call a friend’s MangoSim or your voicemail for just €0.23. Even if your friend is in a country with charged incoming calls.

A text message costs €0.11 within the EU and otherwise mostly €0.35. Incoming text messages in all countries are free of charge.

The prices are continuously falling, which means that you will be able to talk longer in the future for the same money.

Do what you normally do.

To call your MangoSim, one should dial ‘+’ or ‘00’ and your MangoSim number 372 XXXXXXXX. Your MangoSim number is written on the plastic holder of the SIM card.
e.g. 00372 51234567
The MangoSim service is provided from Estonia. This is why all MangoSim numbers have +372 country code. When someone is calling a MangoSim number, the call is charged like a call to an Estonian mobile (rates vary according to service provider).

MangoSim is a seamless callback service. You dial an international number from your phone as usual. MangoSim picks up your call, connects it to the number you dialed and calls you back, connecting the two ends of the line. This ensures that the call travels exclusively through our partner networks, generating up to 85% savings AND ensuring superior sound quality to boot, no matter where you are. Simple.

You can see the location of each MangoSim that belongs to your account from 100 up to 2000 meters accuracy.

To activate the feature:

1. Log in, click ‘My Profile’ and then ‘Additional Services’ -> ‘Location Services’.
2. Choose your number to get location and follow the instructions on the screen.

Please note that there is a 1€ charge per 30 days for this service in case of 100 requests package and a 5€ charge in case of 1500 requests package. The cost will be deducted from your balance.

You can install the ComfortCallback application on your handset to hide the callback process when calling with MangoSim. Available for Android and iPhone.

1. Carefully punch out the SIM card from the plastic holder and insert it into your unlocked GSM mobile phone as instructed in the phone’s user manual.

2. Turn on your phone.
If your phone prompts you to enter a PIN, enter the four-digit PIN code (it is provided on the plastic holder).

3. Your phone will now have a new number that works in over 190 countries! Let your friends, family and business partners know your new number and start saving up to 85% on international roaming charges!

MangoSim is designed to work with all mobile phone handsets. Very few mobile phones will not work with MangoSim at all.

1. Locked phones
MangoSim works only in unlocked mobile phones. When you insert your MangoSim in locked phone, you may see a message like this:
“Restricted SIM”, “Insert correct SIM”, “SIM registration failed”. Please contact your handset provider to have the phone unlocked.

2. Some Samsung, LG, Blackberry and iPhone users might need to take the following steps:
A. Find MangoSim menu in your phone menu (Main Menu on Blackberry, General – Phone – SIM Applications on iPhone) and choose “Settings”
B. Press “YES” or “OK”
C. Input “1101” and choose “OK” (there should be a message on the screen that says “CC OptionX: ON”).
D. Go ahead and make calls as usual. To turn this option OFF, enter 1102.

3. A small number of handsets or older style phones (5 years +) may require a different dialling method when making calls with MangoSim.
Try to dial in the following mode: *146* 00-country code, telephone number #. Press call.

Call-Waiting can be enabled or disabled in the menu of your handset, please refer to the phone’s manual.

When the call-waiting feature is activated, the active call can be placed on hold while another incoming call can be picked up. After finishing the conversation the user can return to the first call. Moreover, it is possible to place the active call on hold, dial another number and after talking come back to the first call. Please note that if the feature is active and the user places the call on hold, both calls will be billed: the one that is active and the one that is placed on hold.

When you use MangoSim for the first time, you will automatically receive configuration settings. To change settings manually, refer to your handset instructions and change the following:

Access point name (apn) -> send.ee
User name -> enter your MangoSim number, eg. 37212341234
Password -> leave field blank.

To use the numbers in your phone’s memory ensure that you save the numbers with the international prefixes included.
e.g. +44 20 1234 1234
UK LONDON SUBSCRIBER
e.g. +1 212 234 1234
USA NEW YORK SUBSCRIBER

For Japan and South Korea your mobile phone should be 3G compatible. For the rest of the world – if your phone works at home it will work abroad (it should be compatible with GSM 800/850/900/1800/1900).